As you may know, our products are sold with a 60-day money-back Guarantee. Sometimes customers do not see the value of the report and ask for a refund because they could not understand it. We have a 96% satisfaction rate!
It is worthwhile to note that reports sometimes look like there is "nothing" in them because the car is clean. If there were problems reported to us, you would see more information but since there are no problems reported, the car is clean. An "empty" report is a good thing. This does not mean that we did not check anything. In fact, we have checked 250 brands in 45 states, and checked 9000 of insurance companies and salvage companies. We provided you all the data that the Federal Government has in their database without holding anything back.